Terms of service
These Terms of Service govern your access to and use of SoapBloom and purchases made through soapbloom.store.
Throughout these Terms, “SoapBloom,” “we,” “us,” and “our” refer to SoapBloom. By accessing our website or purchasing from us, you agree to these Terms to the extent permitted by applicable law.
1. Online Store Terms
By using our website, you confirm that you have the legal capacity to enter into a binding agreement or are using the website with the authorization of a parent or legal guardian where required.
You may not use our website or products for unlawful or unauthorized purposes.
2. Products and Information
We make reasonable efforts to present product descriptions, photographs, colors, dimensions, specifications, prices, and other information accurately.
However, the appearance of colors and other visual characteristics may vary depending on your device and display settings.
Minor variations that do not materially affect the functionality of a product may occur.
3. Pricing
Product prices are displayed on our website and may change from time to time.
Unless otherwise stated, applicable taxes, duties, or other charges may be calculated or disclosed during checkout depending on the destination and applicable requirements.
We reserve the right to correct obvious pricing, typographical, or product information errors.
4. Orders
Submitting an order does not necessarily mean that it has been accepted.
We reserve the right, where reasonably necessary, to refuse or cancel an order due to circumstances including:
- Product unavailability;
- Pricing or listing errors;
- Payment authorization problems;
- Suspected fraudulent transactions; or
- Shipping restrictions.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Payment
You agree to provide current, complete, and accurate billing and payment information when placing an order.
Payments are processed using the payment methods displayed at checkout.
6. Shipping and Delivery
SoapBloom offers free worldwide standard shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by customs processing, carrier delays, severe weather, public holidays, incorrect address information, or circumstances outside our reasonable control.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible orders may be returned within 30 days of receipt, with free returns available in accordance with our Return & Refund Policy.
Customers should review the Return & Refund Policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, website materials owned by SoapBloom—including original text, branding, graphics, logos, page designs, and other proprietary content—may not be reproduced, distributed, modified, or commercially exploited without appropriate authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
9. Prohibited Uses
You may not use the website to:
- Violate applicable laws or regulations;
- Infringe intellectual property rights;
- Transmit malicious software or harmful code;
- Attempt unauthorized access to our systems;
- Interfere with website security or functionality;
- Submit fraudulent orders; or
- Collect information about other users unlawfully.
10. Third-Party Services
Our store may rely on third-party providers for services such as payment processing, website functionality, shipping, analytics, and other operational functions.
Your use of certain third-party services may also be subject to their respective terms and policies.
11. Disclaimer
To the extent permitted by applicable law, products and services are provided subject to the descriptions and terms stated on our website.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot legally be excluded under applicable consumer protection law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SoapBloom will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
13. Governing Law
These Terms are governed by the laws applicable in British Columbia, Canada, without limiting any mandatory consumer protections that may apply to customers in their country, state, province, or jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.
The latest version will be published on our website with an updated revision date.
15. Contact
Questions regarding these Terms may be directed to:
SoapBloom
271 Laurel Cres
Prince George, BC V2N 1K4
Canada
Email: support@soapbloom.store
Phone: (250) 596-2884