Contact information

SoapBloom is committed to providing accessible customer support for questions relating to our products, orders, shipping, returns, refunds, and store policies.

Business Information

Store Name: SoapBloom
Website: soapbloom.store
Established: 2022

Business Address:
SoapBloom
271 Laurel Cres
Prince George, BC V2N 1K4
Canada

Customer Support Email:
support@soapbloom.store

Telephone:
(250) 596-2884

Customer Service Inquiries

Customers may contact us regarding:

  • Product information;
  • Order status;
  • Shipping and delivery;
  • Tracking questions;
  • Returns and refunds;
  • Damaged or incorrect products;
  • Order modifications or cancellations; and
  • General store inquiries.

When contacting us about an existing purchase, please provide your order number and the email address used to place the order.

For damaged or defective products, photographs may be requested where reasonably necessary to help us assess the issue.

Returns

Please contact support@soapbloom.store before sending a return.

Our customer support team will provide the appropriate return instructions after confirming eligibility under our Return & Refund Policy.

Please do not automatically send returned merchandise to our listed business address unless specifically instructed to do so.